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Frequently asked questions

Short answers to what families and teachers ask us most.

What ages is it for?

It's designed for primary school, with the topics they study in class. The pilot starts in Year 3.

What does my child see?

Their challenges, achievements, their team of characters and, if you turn it on, their approved friends. They see no ads and can't buy anything.

What do I see as a family?

All their progress, their friends, their conversations if chat is on and every setting, in the parents' area with your PIN.

What does the teacher see?

Only the class name you choose, the character and the results of their class's challenges. Nothing from your account.

How are messages moderated?

Every message goes through a filter and a classifier before it arrives. If it's blocked, your child sees a gentle notice from Rirri and you get a notification. Messages are kept for 90 days.

What do you do with the PDFs and photos I upload?

They're only used to prepare the challenge: the AI reads them to write the questions. They're checked first (real file type and antivirus); they're never published and no other family sees them.

Who reviews the questions the AI makes?

You do, before publishing: you can edit them, delete them or ask for another. An automatic second pass also checks that each answer comes from the material and that the hint doesn't give it away.

Are there ads or trackers?

No. No ads, no third-party trackers, no selling data. Usage analytics only runs if you accept it, and never on the child's screens.

What happens if I delete the account?

Everything is deleted at once: the account, the profiles, the games and the messages.

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